FAQs

About the Artwork

1. What materials are used in the artwork?
2. Are your paintings original or prints?
3. How is the artwork protected and preserved?

Purchasing and Ordering

1. How do I place an order?
2. Do you offer custom or commissioned pieces?
3. What payment methods do you accept?
4. Can I request a specific size for a painting?

Shipping and Delivery

1. How is the artwork packaged for shipping?
2. Do you offer international shipping?
3. How long does delivery take?
4. Is shipping insured?

Framing and Presentation

1. Do the paintings come framed?
2. What does 'mounted in card frames' mean?
3. Are all canvases ready to hang?
4. Can I request a different frame?

Certificates and Authenticity

1. Do I receive a certificate of authenticity with my purchase?
2. What information is included in the certificate of authenticity?
3. How do I verify the authenticity of the artwork?

Returns and Exchanges

1. What is your return policy?
2. What should I do if my artwork arrives damaged?
3. Can I exchange a piece if I change my mind?

Additional Services

1. Do you offer gift wrapping or personal messages?
2. Can I purchase a gift card for your art?
3. How can I care for my artwork after purchase?

Miscellaneous

1. Where can I see your work in person?
2. How often do you release new collections?
3. Can I follow your work on social media?
4. How do I contact you with additional questions?